Information Technology Internship
Fairwinds Credit Union - Orlando FL

Internship Category: Paid

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  • Requisition Number 18-0076
    Post Date 3/16/2018
    Title Information Technology Internship
    Branch / Department Information Systems
    City East Orlando
    State FL
    Description

    FAIRWINDS Credit Union is offering a part time intnership supporting the IT department at our East Orlando Suppor Center.

    The right candidate will provide direct technical assistance and support to
    FAIRWINDS
    crewmembers for network, hardware, and software needs. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues, providing network printer
    support, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

    This internship offers practical work experience with an introduction to multiple IT fields including desktop support, system administration, telephony administration, security administration, help desk, IT operations, security administration, database administration,
    and other duties as assigned. This internship will involve challenging opportunities, participation in real technical projects, and interaction with staff.

    Duties:

    • Support PC hardware components, desktop operating system software, and application software
    • Perform minor repairs to equipment and arrange for other servicing needs
    • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
    • Monitor automation software and escalate any issues as appropriate.
    • Take inbound help desk calls and provide technical assistance to crewmembers as appropriate.
    • Monitor antivirus software and updates and repair computers infected with malware and/or viruses
    • Monitor data backup systems and perform backup / recovery procedures as necessary
    • Assist in maintaining inventory records and documentation for equipment
    • Perform server build and quality assurance processes
    • Update technical documentation as necessary
    • Assist with ATM software updates and installations
    • Perform other duties as assigned

    Requirements:

    • Must be pursuing an undergraduate or graduate level degree in a IT, computer science, or computer related field
    • A basic understanding of computer network cabling and network file and print services.
    • A GPA of 3.0 or above.
    • Advanced proficiency with Microsoft Office Suite

    Requisition Number 18-0076
    Post Date 3/16/2018
    Title Information Technology Internship
    Branch / Department Information Systems
    City East Orlando
    State FL
    Description

    FAIRWINDS Credit Union is offering a part time intnership supporting the IT department at our East Orlando Suppor Center.

    The right candidate will provide direct technical assistance and support to
    FAIRWINDS
    crewmembers for network, hardware, and software needs. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues, providing network printer
    support, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

    This internship offers practical work experience with an introduction to multiple IT fields including desktop support, system administration, telephony administration, security administration, help desk, IT operations, security administration, database administration,
    and other duties as assigned. This internship will involve challenging opportunities, participation in real technical projects, and interaction with staff.

    Duties:

    • Support PC hardware components, desktop operating system software, and application software
    • Perform minor repairs to equipment and arrange for other servicing needs
    • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
    • Monitor automation software and escalate any issues as appropriate.
    • Take inbound help desk calls and provide technical assistance to crewmembers as appropriate.
    • Monitor antivirus software and updates and repair computers infected with malware and/or viruses
    • Monitor data backup systems and perform backup / recovery procedures as necessary
    • Assist in maintaining inventory records and documentation for equipment
    • Perform server build and quality assurance processes
    • Update technical documentation as necessary
    • Assist with ATM software updates and installations
    • Perform other duties as assigned

    Requirements:

    • Must be pursuing an undergraduate or graduate level degree in a IT, computer science, or computer related field
    • A basic understanding of computer network cabling and network file and print services.
    • A GPA of 3.0 or above.
    • Advanced proficiency with Microsoft Office Suite

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