Concessions Internship
Delaware North - Milwaukee WI

Internship Category: Paid

Description
Description
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  • Our Exciting Work Environment

    This position is located at Miller Park, home of the Milwaukee Brewers, a 43,000 seat facility. Milwaukee Sportservice is the premier provider of foodservice and merchandise at Miller Park since 1970. 20 million Concessions renovation finished in 2017 to kick off the 2017 Season.

    The Opportunity

    JOB TITLE: CONCESSIONS INTERN

    Reports to: Concessions Manager

    Availability: Must be able to work the majority of home events: including-nights, days, weekends and holidays.

    Pay: $10.00

    POSITION SUMMARY

    Assists in all pre/post event back of house duties. Assists in operation of assigned concessions outlets, supervises concessions associates and non-profit volunteers (if applicable), in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

    ESSENTIAL FUNCTIONS:

    • Assist in coordinating activities of concession associates on a per shift basis, including enforcing work procedures and service standards.
    • Observes, evaluates, and documents job performance of stand attendants, stand leaders, and assists with stand personnel performance.
    • Assists in auditing pre/post event data.
    • Data entry.
    • Inspects all stands and portables in the assigned area.
    • Ensures that all equipment is set up properly and operating efficiently and accurately.
    • Ensures all stands, portable carts and surrounding areas remain clean, sanitized, and safe.
    • Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management.
    • Investigates “over and shorts” with stand leaders and volunteer groups.
    • Estimates, requests, and inspects supplies and inventory.
    • Ensures accuracy of all deliveries.
    • Adheres to and enforces inventory and labor control measures.
    • Performs opening and closing procedures for assigned area.
    • Performs other duties as assigned.

    NON-ESSENTIAL FUNCTIONS:

    • Assists concession associates in serving guests as business levels demand.
    • Assists management in performing inventory counts.

    EDUCATION& EXPERIENCE:

    • Minimum of one year experience in foodservice position or similar educational setting required; previous experience as a stand attendant or stand manager preferred.
    • Previous cash handling/cashier experience required.
    • Previous experience with Excel or similar database management computer system required.
    • High school education or GED required and currently enrolled in a college program related.

    KNOWLEDGE, SKILLS & ABILITIES:

    • Excellent guest service skills; ability to adhere to GuestPath’ s Universal Service Standards.
    • Ability to complete required pre-employment sanitation and alcohol service training.
    • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
    • Basic math skills; ability to accurately account for cash and inventory.
    • Strong verbal and written communication skills – ability to communicate with staff and to prepare written stand reports after each event.
    • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
    • Highly motivated, ability to take initiative.
    • Ability to work effectively with others.
    • Ability to work in fast-paced environment.

    PHYSICAL REQUIREMENTS:

    • Frequent walking, throughout entire facility, for entire length of shift.
    • Constant standing, bending, reaching and repetitive motions.
    • Ability to perform normal lifting of stock up to 50 pounds.

    ENVIRONMENTAL WORKING CONDITIONS:

    • May be exposed to variable temperatures, including extreme heat and cold, depending on season.

    Who We Are

    Take your career beyond the ordinary””to the extraordinary.

    At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision, grow with us.

    Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

    All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

    Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

    Our Exciting Work Environment

    This position is located at Miller Park, home of the Milwaukee Brewers, a 43,000 seat facility. Milwaukee Sportservice is the premier provider of foodservice and merchandise at Miller Park since 1970. 20 million Concessions renovation finished in 2017 to kick off the 2017 Season.

    The Opportunity

    JOB TITLE: CONCESSIONS INTERN

    Reports to: Concessions Manager

    Availability: Must be able to work the majority of home events: including-nights, days, weekends and holidays.

    Pay: $10.00

    POSITION SUMMARY

    Assists in all pre/post event back of house duties. Assists in operation of assigned concessions outlets, supervises concessions associates and non-profit volunteers (if applicable), in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

    ESSENTIAL FUNCTIONS:

    • Assist in coordinating activities of concession associates on a per shift basis, including enforcing work procedures and service standards.
    • Observes, evaluates, and documents job performance of stand attendants, stand leaders, and assists with stand personnel performance.
    • Assists in auditing pre/post event data.
    • Data entry.
    • Inspects all stands and portables in the assigned area.
    • Ensures that all equipment is set up properly and operating efficiently and accurately.
    • Ensures all stands, portable carts and surrounding areas remain clean, sanitized, and safe.
    • Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management.
    • Investigates “over and shorts” with stand leaders and volunteer groups.
    • Estimates, requests, and inspects supplies and inventory.
    • Ensures accuracy of all deliveries.
    • Adheres to and enforces inventory and labor control measures.
    • Performs opening and closing procedures for assigned area.
    • Performs other duties as assigned.

    NON-ESSENTIAL FUNCTIONS:

    • Assists concession associates in serving guests as business levels demand.
    • Assists management in performing inventory counts.

    EDUCATION& EXPERIENCE:

    • Minimum of one year experience in foodservice position or similar educational setting required; previous experience as a stand attendant or stand manager preferred.
    • Previous cash handling/cashier experience required.
    • Previous experience with Excel or similar database management computer system required.
    • High school education or GED required and currently enrolled in a college program related.

    KNOWLEDGE, SKILLS & ABILITIES:

    • Excellent guest service skills; ability to adhere to GuestPath’ s Universal Service Standards.
    • Ability to complete required pre-employment sanitation and alcohol service training.
    • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
    • Basic math skills; ability to accurately account for cash and inventory.
    • Strong verbal and written communication skills – ability to communicate with staff and to prepare written stand reports after each event.
    • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
    • Highly motivated, ability to take initiative.
    • Ability to work effectively with others.
    • Ability to work in fast-paced environment.

    PHYSICAL REQUIREMENTS:

    • Frequent walking, throughout entire facility, for entire length of shift.
    • Constant standing, bending, reaching and repetitive motions.
    • Ability to perform normal lifting of stock up to 50 pounds.

    ENVIRONMENTAL WORKING CONDITIONS:

    • May be exposed to variable temperatures, including extreme heat and cold, depending on season.

    Who We Are

    Take your career beyond the ordinary””to the extraordinary.

    At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision, grow with us.

    Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

    All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

    Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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